Frequently Asked Questions

NcAutoBuyers is a lead generation service that connects you with licensed dealerships across North Carolina. Here's how it works:

1. Submit your vehicle info - Fill out our simple form with your vehicle details
2. Get an instant estimate - We provide a market-based value range (non-binding)
3. Dealers contact you - Licensed NC dealerships reach out within 2 hours
4. Review offers - Compare offers and choose the one that works for you
5. Complete the sale - Arrange pickup and payment with the dealer you choose

No, the estimate is not guaranteed. The value we provide is a market-based estimate for informational purposes only. It is not a binding offer to purchase your vehicle.

Final purchase offers are made by licensed dealerships after they inspect your vehicle. Actual offers may be higher or lower depending on the vehicle's true condition, market demand, and other factors.

Our partner dealerships typically reach out within 2 hours of your submission. In some cases, you may hear from us even faster.

If you don't hear from us within a few hours during business hours, check your spam folder or give us a call at 336-749-8111.

Absolutely not. Getting a quote from NcAutoBuyers is completely free with zero obligation. You're under no pressure to accept any offer.

Our goal is to connect you with trusted dealerships and let you decide what works best for you.

We work with dealerships that buy vehicles in all conditions:

• Excellent - Like new, pristine condition
• Good - Well-maintained, minor wear
• Fair - Runs but needs repairs or cosmetic work
• Poor - Significant mechanical issues, may not run

Whether your vehicle is showroom-ready or needs significant work, our network of dealers can provide offers.

Payment arrangements are handled directly between you and the dealership that purchases your vehicle. Most dealers offer:

• Cashier's check - Most common method
• Cash - For smaller transactions
• Bank transfer - In some cases

The dealership will explain payment options when they make their offer. Payment typically happens at the time of vehicle pickup.

No. NcAutoBuyers is a lead generation service operated by The Dealer's Dealer LLC. We do not purchase vehicles directly.

We connect vehicle sellers with licensed dealerships across North Carolina. The dealerships make purchase offers, handle vehicle inspections, arrange pickup, and complete transactions.

We serve all of North Carolina - all 100 counties statewide. Whether you're in Charlotte, Raleigh, Durham, Greensboro, Asheville, Wilmington, or anywhere in between, we can connect you with dealerships.

Many of our partner dealers offer vehicle pickup and transport services, so location within NC is rarely an issue.

No. Getting a quote from NcAutoBuyers is completely free. There are no fees, charges, or hidden costs.

We're paid by the dealerships in our network, not by you.

To get an accurate quote, we need:

• Vehicle details - Year, make, model, trim, VIN (or manual entry)
• Condition - Current state of the vehicle (excellent, good, fair, poor)
• Mileage - Current odometer reading
• Contact info - Name, phone, email
• Location - City and zip code
• Photos (optional) - Pictures of your vehicle help dealers make better offers

You'll receive contact from NcAutoBuyers and dealerships in our network regarding your vehicle inquiry. By submitting your information and checking the TCPA consent box, you authorize us to contact you via phone, text, and email.

We do not sell your information to unrelated third parties. You can opt out of communications at any time by contacting us or replying STOP to text messages.

The timeline varies depending on your situation:

• Initial contact - Within 2 hours
• Receiving offers - 1-2 days (after dealer inspection if needed)
• Sale completion - As fast as same-day, or within a week depending on your schedule

If you need to sell quickly, let the dealer know - many can accommodate fast turnarounds.